Develop and maintain robust, secure, and scalable web applications using PHP Laravel framework.

Collaborate with front-end developers and other team members to integrate user-facing elements with server-side logic.

Design and implement data storage solutions, including databases, caching mechanisms, and data migration scripts.

Write clean, well-documented, and reusable code following best practices and coding standards.

Conduct thorough testing of applications to ensure reliability, security, and optimal performance.

Proven experience as a PHP Developer (at least 2 years), specifically working with the Laravel framework.

Strong understanding of PHP, OOP, MVC concepts, and web development fundamentals.

Proficiency in MySQL or other relational databases with the ability to design database schemas.

Experience with front-end technologies such as HTML, CSS Bootstrap or Tailwind, and JavaScript

Knowledge of version control systems (e.g., Git) and deployment processes.

Familiarity with RESTful APIs, third-party integrations, and web services.

Excellent problem-solving skills, attention to detail, and ability to work in a collaborative team environment.

Bachelor’s degree in Computer Science, Engineering, or relevant field (preferred).

Develop, test, and deploy high-quality software solutions using the .NET framework.

Collaborate with cross-functional teams to analyze requirements, design, and implement scalable applications.

Write clean, maintainable, and efficient code following best practices and coding standards.

Troubleshoot, debug, and resolve software issues in existing systems.

Implement security and data protection measures to safeguard applications.

Conduct code reviews and provide constructive feedback to peers.

Stay updated with emerging technologies and trends in the .NET ecosystem.

Bachelor’s degree in Computer Science, Engineering, or related field.

Minimum of 2 years of proven experience as a .NET Developer or in a similar role.

Commercial and solid experience in C#, .NET Core, MySQL, Stored Procedure, Web API, Microsoft SQL Server, Microsoft IIS and Angular.

Good knowledge in JSON, RESTFUL API, Web Services, Class, View Model Interface

Experience in Micro-service Architecture and implementation design.

Strong analytical and problem-solving skills with excellent attention to detail.

Ability to work both independently and collaboratively in a team environment.

Serve as the initial point of contact for customers seeking assistance via phone, email, or live chat.

Address customer inquiries, resolve issues, and provide accurate information about our products/services.

Identify and troubleshoot technical issues or escalate them to the appropriate team for resolution.

Maintain detailed and accurate records of customer interactions and resolutions.

Assist customers in navigating our platforms, guiding them through processes, and offering solutions.

Collaborate with cross-functional teams to ensure timely resolution of customer issues.

Follow up with customers to ensure their concerns are resolved satisfactorily.

Diploma or equivalent; relevant certifications or coursework is a plus.

Proven experience in a customer service or support role is preferred.

Strong communication skills, both verbal and written, with a customer-centric approach.

Basic technical knowledge and ability to troubleshoot common issues related to products/services.

Ability to multitask, prioritize, and work effectively in a fast-paced environment.

Empathy, patience, and a positive attitude towards customer interactions.

Create and maintain comprehensive technical documentation, including user guides, API references, release notes, tutorials, and other support materials for software products.

Work closely with software developers, product managers, and other cross-functional teams to gather information and ensure accuracy in technical content creation.

Review, edit, and update existing documentation to improve clarity, consistency, and usability.

Conduct research, interviews, and hands-on testing of software applications to gather information and ensure accuracy in technical documentation.

Adhere to established documentation standards, templates, and guidelines to maintain consistency across all materials.

Ensure that documentation aligns with user needs, is user-friendly, and supports a positive user experience.

Keep documentation up-to-date with software updates, new features, and changes, ensuring that it reflects the current product functionality.

Perform quality checks on documentation to ensure accuracy, completeness, and adherence to company standards.

Diploma or bachelor’s degree in Computer Science, Engineering, Technical Communication, or a related field.

Proficient in English, with excellent written and verbal communication skills with a keen eye for detail..

Strong understanding of software development processes and technologies.

Proficiency in using documentation tools and technologies (e.g., Microsoft Word, Markdown, XML, Adobe Suite, version control systems).

Ability to multitask, prioritize, and work effectively in a fast-paced environment.

Familiarity with Agile methodologies and project management tools is a plus.